Privacy Policy
Effective Date: 1/12/2026
White Industries respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make a purchase, or interact with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you place an order, create an account, or contact us.
- Transaction Information: Purchase history, order details, and customer service interactions.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies to help improve site performance and user experience.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and warranty support
- Communicate order updates and respond to inquiries
- Improve our website, products, and services
- Send marketing or product communications when you have opted in
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
Cookies & Analytics
Our website uses cookies and analytics tools to understand how visitors use our site and to improve functionality. You may adjust your browser settings to disable cookies, though some features of the site may not function properly.
Sharing of Information
We may share information only with trusted third parties who assist in operating our business, such as payment processors, shipping providers, and website service partners. These parties are required to protect your information and use it only for the services they provide to us.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use best practices to safeguard your data.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access or request a copy of your personal information
- Correct or update your information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
GDPR Privacy Rights (European Economic Area)
If you are located in the European Economic Area (EEA), White Industries processes your personal data in accordance with the General Data Protection Regulation (GDPR).
Legal Basis for Processing
We collect and process personal information only when we have a lawful basis to do so, including:
- To perform a contract with you (such as fulfilling an order)
- With your consent (such as marketing communications)
- To comply with legal obligations
- For our legitimate business interests, provided those interests do not override your rights and freedoms
Your GDPR Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data, subject to legal requirements
- Restrict or object to certain types of data processing
- Request data portability for information you have provided to us
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the information provided in the Contact section of this policy.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and warranty obligations.
International Data Transfers
If personal data is transferred outside the EEA, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or equivalent legal mechanisms.
Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
White Industries
Petaluma, California, USA
info@whiteind.com